HELP
Trouble Shooting
Software Updates
Does you computer suffer any or all of the following
symptoms when running the 3D Poker Room client: freeze-up,
illegal operations, not responding. Here are a few
suggestions that may help you achieve better connectivity
and interruption free service:
1)
Get all the latest updates for your O/S (Operating
System):
http://windowsupdate.microsoft.com/
-
Windows 95 / NT /98 /98SE /ME /2000
http://v4.windowsupdate.microsoft.com/
– Windows XP
Please
ensure that you have all of the "Critical Updates" as
these are the most important ones. You may also
find it beneficial to browse through the other updates
-- "Recommended" and "Device Drivers" (we
suggest you install all “device drivers” that are
available and install the latest Direct X update).
These
recommended updates may take anywhere from a few
hours, to as little time as 10 minutes depending
on the size/speed of your internet connection.
This
will ensure that your Microsoft O/S is fully up
to date, and should help your entire system and
programs run virtually problem-free.
2) Make sure that you also have the latest drivers for your
video, and sound card.
These
drivers are readily available on the individual
vendors sites but you can
also try an automatic update via Windows. Windows
Update contains a limited number of driver selections,
and it is possible that your driver may not be supported.
To
find out what kind of Video card you have simply
follow the below instructions.
1.
Go to your Control Panel
2.
Proceed to the “System” icon
3.
Once in System, pending on your
operating system:
Windows
95/98/ME – Once in system go to:
i)
Device manager
ii)
Then to Expand the “Display Adapters”
iii)
Review your video card make.
Windows
2000 / XP – Once in system go to:
i)
Hardware / Device Manager
ii)
Then to Expand the “Display Adapters”
iii)
Review your video card make.
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