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HELP
Security
SSL (Secure Sockets Layer)
Account Information
Collusion and Fraud Prevention and Detection
SSL (Secure Sockets Layer)
All communications between you and
the 3D Poker Room server are encrypted and secured
under SSL (Secure Sockets Layer), the most accepted
communications security system for advanced e-commerce
over the internet.
Credit card transactions
We do not store your full credit card number, but
instead only pass it along to the certified credit
card processing company that handles your transaction.
Game play events
All communications between you and the server are
encrypted under SSL (see above). For example, when
your cards are dealt to you -- say a pair of Aces
-- the message from the server to you is fully encrypted
so no one else can interpret the message.
Firewalls
When you're connected to the Internet, your computer
is linked to millions of other computers and users.
If hackers can find their way into the CIA, they can
probably find their way into your machine. But, if
you have a firewall, they probably won't bother. Firewalls
not only keep people out of your computer, but the
better ones can help you detect unwanted intrusions.
We cannot recommend any one firewall, but we suggest
you check them out at http://www.zonelabs.com/
(there's a free version) or look for others at http://www.tucows.com/.
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Account Information
Your account
information at 3D Poker Room
We have installed significant security to prevent
intrusion to the 3D Poker Room server. In addition,
we take the following measures to ensure your account
information is safe and accurate:
Encryption
All data not only travels encrypted over the internet,
it is also encrypted inside our databases -- which
are also heavily guarded.
Audits
A separate machine reads all critical account and
transaction information at every critical event to
ensure that all transactions are in balance. Discrepancies
are reported instantly to our staff.
Backups and archives
Archiving takes place frequently. Off-site backups
are regularly maintained.
We employ several other systems to ensure that your
information is sound…but we'll play those cards close
to our vest.
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Collusion and Fraud Prevention
and Detection
At 3D Poker Room, we're committed to
providing you with a high level of security and integrity.
In other words, there is NO CHEATING ALLOWED. This
includes fraud -- which typically involves fraudulent
payment. And, collusion -- which occurs when two or
more players play in such a way as to put the rest
of the table at a disadvantage. That's why we've instituted
new, unique systems to prevent both these forms of
cheating.
Anti-collusion
3D Poker Room has partnered with two of the world's
leading authorities on the game -- David Sklansky
and Mason Malmuth -- to provide the intelligence behind
our sophisticated real-time collusion prevention and
detection systems.
Our prevention system monitors several factors that
identify players who have an opportunity to share
card information. When that opportunity exists, those
players are prevented from joining the same table.
Three different detection systems operate independently
and track several inescapable game and client events.
These three systems determine a "review factor" for
each player's game play. When a "review factor" rises
above a certain point, our security experts analyze
hand histories and other player actions and data.
Suspect players, if any, are approached by our team
and asked to explain the suspicious events. All players
are given the benefit of the doubt, but without valid
explanations for suspicious behavior, we reserve the
right to remove players from the site.
More information about our collusion detection systems is
available.
Fraud detection
Fraud typically involves making a deposit via fraudulent
payment methods. These events pose no threat to innocent
players since these defrauding players simply use
the site as a means to spend or exchange money that
does not belong to them. We have several fraud detection
systems which we are continually adding to. Once detected,
players are banned permanently from our games.
Action against fraud and collusion perpetrators
We have no tolerance for unfair or fraudulent behavior.
Our goal is to offer a safe and fair environment to
play poker. Anyone interfering with this goal will
be dealt with by the most severe means available.
Funds on deposit of any identified fraudulent player
or colluder can and will be frozen until a resolution
is reached. All information about a known colluder
will be shared with other online poker sites, as well
as with other gaming sites and proper government authorities,
as required.
3D Poker Room will cash chips held by innocent players
who happen to win them from a cheater. However, we
reserve the right to freeze chips held by players
who collude with the fraudulent players, for example,
when a credit fraud perpetrator dumps chips to a partner
or partners.
Finally, if you think someone cheated in a hand, report
the Hand Number to the Host on duty. Remember, online
cheaters cannot "hide the evidence" by mucking their
cards. In addition to the above built-in systems,
we can and will review hands that players report as
suspicious.
Random card shuffling
Given a 52-card deck, there are over 8 x 1066 or 8,065,817,517,000,
000,000,000,000,000,000,000,000,000,000,000,000,000,
000,000,000,000,000 possible uniquely shuffled decks.
To understand why so many decks are possible, think
of it this way: the first card in the deck is one
of 52 possible cards, the second is one of the remaining
51 cards, the third is one of the remaining 50, etc.
So, for each of the 52 possible first cards, there
are 51 possible second cards, and for each of the
52 x 51 first pairs of cards, there are 50 possible
third cards. This logic continued yields 52 x 51 x
50 x 49 ... x 3 x 2 x 1 cards (expressed mathematically
as 52!, or 52 factorial) which, multiplied out, yields
the gigantic number above!
In order to generate all of these decks, a random-number
generation algorithm must be able to yield at least
52! unique random number sequences. Most common random
algorithms yield 216, or 65,536 unique sequences;
this only covers a minute 8 x 10-61 % of the unique
decks possible.
3D Poker Room employs a random routine which can generate
a virtually endless number of unique sequences (more
than 219000 sequences -- a number well beyond the
computational power of your pocket calculator!), far
more than the number of possible unique card decks;
you are thus guaranteed a very 'true' shuffle for
any given hand.
It is important to note that random number algorithms
are actually known as pseudo-random number generators,
because they are not actually truly random, in the
sense that natural phenomena (such as a poker room
deal) are random. To add 'true' randomness to the
process above, we must be able to shake it up with
truly random data. This is known as adding entropy,
and we accomplish this by mixing in data associated
with many truly random system events, such as network
activity, player actions, system process timings,
etc. You may rest assured that the decks being dealt
in 3D Poker Room are as truly random as a computer
can get, and are undiscoverable to any form of high-tech
prediction.
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